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CincyFavorites.com Shipping Policy
Shipping Policy

Many of the products that are available via CincyFavorites are perishable and are required to be shipped frozen. UPS is our primary partner for shipping. Ground shipping is available for much of the Midwest, South, and East Coast for Wed-Friday cost-saving delivery. We also offer Next Day Air-Saver and Next Day Air shipping options to meet your needs for priority deliveries.

We ask that you open the order immediately upon receipt and thaw promptly, or keep frozen for later enjoyment.  Failure to follow these guidelines can lead to product spoilage, which CincyFavorites cannot assume responsibility.  All products delivered in a timely manner will be assumed delivered fresh and of acceptable quality. Please contact us within 3 business days of your delivery to advise of any issues or concerns. 

Orders submitted by midnight EST may be eligible to be shipped out the next day or an elected future date. 
 

For gift orders please ensure intended recipients are made aware of package deliveries. All packaging is marked "Perishable, Will Spoil Overnight."


Shipping Rates

We ship nearly all of our food items via UPS.* Our perishable items can be sent via UPS Next Day Air Saver or UPS 2-Day Ground with extra dry ice to ensure that the products arrive in perfect condition. Our shipping rates are based solely on the item(s) that are being shipped and the location they are to be delivered. We pass along savings that we receive from UPS to ensure that you can ship our products at the lowest possible rate. Shipping rates are subject to change based on the real-time rates that are published by UPS.

  

* Shipping to military bases and gift cards will default to delivery via USPS in order to pass along the cost savings. If timing is an issue, UPS is an option for an additional fee.